Get in Touch With Us
This is the page to use if you want to reach the editorial team behind Crypto Casinos — whether that's flagging a bonus term that has changed, asking how we ranked a site, telling us about a withdrawal that stalled, or putting a new crypto casino in front of us for review. Email is the only channel we run, and a real editor reads every message.
Email: [email protected]. We aim to reply within two business days. Corrections that affect published bonus terms, payout claims or licensing details jump the queue.
How we make money: some links on this site are affiliate links, and scribblescratch.com may earn a commission if you sign up through one. That money pays for the research, not for position. Rankings, ratings and the criticism we publish are set by the editorial team, and an operator cannot buy a higher spot or have a limitation removed. If you think a page reads otherwise, say so in your email — that's a complaint we take seriously.
What to put in your message so we can actually help
The more specific you are, the faster this goes. Vague messages take days of back-and-forth. Useful ones usually include:
- The casino name as it appears on our site — BetPanda, CoinPoker Casino, Cryptorino, Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io or Vave.
- The page you were reading and roughly when, since bonus terms and coin support change without notice.
- The coin and network involved if it's a deposit or withdrawal issue — BTC on Bitcoin, ETH or USDT on Ethereum versus a cheaper network, LTC, USDC, Dogecoin. The network usually explains the fee and the wait.
- A transaction hash rather than a screenshot, where one exists. It tells us whether funds left the casino or are sitting unconfirmed.
- What the operator told you, in their words, and what date.
Please don't send us your seed phrase, private keys, exchange logins or casino passwords. No legitimate party ever needs them, and we will delete any message containing them. We also can't act as your account manager: we have no access to any operator's back office and cannot release a balance, reverse a bet or lift an account restriction.
Reporting a problem with a listed casino
Payout complaints are the messages we most want. They are the fastest way we learn that a site's advertised withdrawal speed no longer matches reality. Tell us the amount, the coin, the date you requested it, and whether the site asked for identity documents at the point of cashout — that last detail matters, because a site marketed as low- or no-KYC can still trigger verification on a large or unusual withdrawal under its own AML terms.
We also want to hear about bonus disputes. Nearly every complaint in this category comes down to playthrough: a deposit match with a wagering multiple attached, a maximum bet while a bonus is active, a game weighting that excluded live dealer tables, or an expiry window that ran out. Send us the terms you were shown at signup and we'll compare them against what the operator publishes now.
Things worth flagging even if you're not out of pocket
- A bonus headline on our site that no longer matches the operator's own terms page.
- A coin or network we list that the casino has quietly dropped.
- A licence badge that has changed — Curaçao, Anjouan, MGA or otherwise.
- A state restriction that appeared or disappeared in an operator's terms.
- A provably fair verification tool that no longer returns a result.
Where our ranking questions get answered
A fair share of reader mail asks why one site sits above another. The short version: we research published terms, licensing pages, coin and network support, withdrawal policies, game libraries and bonus conditions, then rate them. Nobody on the team deposits, plays or withdraws for these reviews — there is no test-play evidence behind our scores, and any rating you see is an editorial judgement, not an aggregate of customer reviews. Findings here were last checked on Sep 23, 2026, and crypto casinos move quickly, so tell us when something has drifted.
The three sites we get asked about most
BetPanda tops our list and generates the most mail, usually about its 10% weekly cashback. Readers ask what the cashback is calculated on, whether it carries playthrough, and when it credits — all of which are set in BetPanda's own promotional terms and can be revised by the operator, so check them before you rely on the figure. It is a strong pick for players who prefer an ongoing return over a large one-off match. The limitation worth naming: a weekly cashback percentage gives you nothing at signup, so if you're comparing purely on first-deposit value, several sites below it offer more upfront. Like every operator here, it is licensed offshore, not by any US regulator.
CoinPoker Casino draws questions from a different crowd — players who came for poker and stayed for the casino side. Its headline is a 150% welcome bonus up to $2,000, and the questions we field are almost always about the wagering requirement, the qualifying deposit and the time limit, which CoinPoker sets and publishes; read those before depositing, because a match bonus is only worth what the playthrough lets you withdraw. It suits players who want a card room and a casino under one balance. The drawback: a poker-led platform tends to have a narrower slots catalogue than a slots-first casino, so if reels are your main game, weigh that.
Cryptorino gets mail because its offer combines a 100% match up to 1 BTC with 10% weekly cashback, and readers want to know whether both apply at once. That's an operator terms question — bonuses frequently cannot be stacked, and a Bitcoin-denominated cap moves with the BTC price, which is exactly the volatility risk we flag across this site. A match capped in BTC is worth a different number of dollars the week you claim it than the week you finish wagering it. Cryptorino is a reasonable fit for larger bankrolls; smaller depositors will never reach the cap and may find a flat cashback deal more useful.
The rest of our list — Punkz, Hyperlucky, Winna, Thrill, BC Game, Wild.io and Vave — runs offers ranging from a 20,000 USDT welcome bonus with 15% cashback, through daily cashback and rakeback structures, to multi-deposit packages with free spins. All of them carry wagering requirements, eligibility rules and time limits set by the operator. We publish the headline; you must read the terms.
Money questions we can and can't answer
Using this site costs nothing. What playing costs is a separate matter, and it's a common email subject, so here is the general shape of it.
| Question | What we can tell you | What only the operator can confirm |
|---|---|---|
| Deposit and withdrawal methods | These sites run on-chain crypto — commonly BTC, ETH, LTC, USDT, USDC and Dogecoin, with altcoin support varying by operator. There are no bank cards or wire transfers in the mix. | The exact coin and network list live, and whether a given network is temporarily disabled. |
| Fees | You pay network or gas fees to move coins. These are set by the blockchain, not the casino, and Ethereum mainnet typically costs more than lighter networks. | Whether the casino adds its own processing fee on either side. |
| Confirmation and payout speed | Time to credit depends on required confirmations plus any manual review. Advertised "instant" withdrawals are marketing claims we have not tested. | Current queue times, review triggers and cutoffs. |
| Withdrawal limits | Minimums and per-day or per-week maximums are normal and vary by coin and VIP tier. | Your specific limits on your account. |
| Price risk | A balance held in BTC, ETH or DOGE can fall in dollar terms while you hold it. Stablecoins like USDT and USDC are designed to track the dollar and are the usual way to sidestep that during play. | Nothing — this one is on the market, not the casino. |
On tax: US players are generally liable for tax on gambling winnings and separately on crypto gains, and no-KYC play does not change that obligation. We are not qualified to advise you — consult a tax professional about your own position.
What these sites actually offer, if that's your question
Readers sometimes email asking what they'll find before signing up anywhere. Broadly, the catalogues break into: slots from third-party studios such as Pragmatic Play and NetEnt; table games including blackjack, roulette and baccarat; live dealer rooms with human croupiers, commonly powered by Evolution; and crypto originals — crash, dice, plinko and in-house titles, many of them provably fair, meaning you can verify a result's seed yourself after the round. RNG certification and independent audits apply to the third-party slot side; provably fair mechanics apply mostly to the originals. They are different assurances and we treat them separately in our reviews.
Most of these operators also run a sportsbook alongside the casino, and CoinPoker is built around a poker room. Those are separate products with their own bonuses, terms and wagering rules — a casino welcome bonus rarely carries over to sports bets or poker rake, and rakeback schemes are usually poker or sportsbook mechanics rather than slots ones. If your question concerns the sports or poker side, say so, because the answer is often different.
Legal standing, eligibility and the questions we get wrong mail about
The casinos we cover are offshore operators licensed in jurisdictions such as Curaçao or Anjouan. None of them is licensed by a US regulator. There is no federal legalization of online casino gaming in the United States, and the handful of states with legal online casinos — New Jersey, Pennsylvania, Michigan, West Virginia, Connecticut, Delaware and Rhode Island among them — license operators that do not run on crypto. For most US players, offshore crypto casinos sit in a genuine legal grey area. We are not going to pretend otherwise, and we are not going to tell you it's settled either way. Check your own state's laws, and take legal advice if the answer matters to you.
Two things we will not help with, whatever the phrasing: we don't advise on getting around state geoblocks, operator self-restrictions, VPN clauses in terms of service, or KYC, AML and sanctions checks. Emails asking for that get a short reply. Low-verification play is a privacy feature, not a way to conceal income or move funds, and using false details will usually cost you your balance under the operator's own terms.
Age: these sites are strictly adults-only. The minimum is 18 or 21 depending on the operator and your state — check the individual casino's terms, and don't sign up if you're below it.
If gambling has stopped being fun
Write to us if you want, but call someone who can actually help first. The National Problem Gambling Helpline is 1-800-GAMBLER, free and confidential, 24 hours. Offshore crypto casinos may not offer the deposit limits, cooling-off periods or self-exclusion tools that state-regulated operators are required to provide, and there is no US regulator to appeal to if one refuses. Only gamble money you can afford to lose, and never deposit to recover a loss. If you email us asking to be removed from a mailing list or to have listings stop appearing for you, tell us that plainly and we'll act on it without follow-up questions.
Suggesting a site, or working with us
Operators and affiliate managers are welcome to write in. Send licensing details, supported coins and networks, withdrawal policy including limits and any KYC triggers, full bonus terms with wagering multiples and expiry, and your state restriction list. We review new crypto casinos on the same criteria as everything already ranked, a commercial arrangement does not secure a listing, and we publish limitations on every site we cover. If you'd rather we didn't, don't apply.
Reader suggestions matter just as much — if there's a site, a payment quirk or a comparison you want covered, tell us. Readers who arrived here from the UK side of our coverage can also look at our roundup of casinos outside GamStop for 2026, though the licensing picture there is different from the US one described above.
Before you hit send
- Name the casino and the page.
- Include dates, the coin and network, and a transaction hash if there is one.
- Quote the bonus terms you were shown, not a paraphrase.
- Leave out passwords, seed phrases and anything you wouldn't want stored in an inbox.
- Tell us if you want your name kept out of anything we publish — by default, we keep it out.
Editorial contact: [email protected]. Content on this page was last reviewed on Sep 23, 2026 by Brandon Sullivan. If any of it has gone stale since, that's exactly the kind of email we'd like.